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Retail & E-commerce

When every email
is revenue.

Black Friday. Cyber Monday. Flash sales. Cart abandonment. In retail, email isn't just communication — it's your revenue engine. A deliverability problem during peak season doesn't just hurt metrics. It costs real money.

What if you could see problems before they hit your bottom line?

PEAK SEASON VOLUME BF CM 5× VOL MULTI-BRAND VIEW MainBrand.com 98.2% OutletStore.com 97.8% LuxuryLine.com 94.1% BudgetDeals.com 96.5% ! Early Warning: Gmail Deferral Rate Increasing LuxuryLine.com showing 12% deferral rate (normal: 3%). Pattern suggests throttling will escalate in ~2 hours if volume continues. Detected 2 hours before impact → Time to act CROSS-ESP UNIFIED SendGrid ✓ Mailgun ✓ SES ! Combined Delivery Rate 97.4% ↑ 0.3% Today's Volume 2.4M AI STUDIO "Why is LuxuryLine underperforming?" AI Analysis: Gmail throttling due to 8% complaint rate on Nov 23 flash sale segment. → Recommend segment suppression
The Retail Reality

Peak season is unforgiving

Volume spikes break things

5× normal volume on Black Friday means 5× the chance something goes wrong. ISPs throttle. Queues back up. By the time you notice, the damage is done.

Multiple brands, multiple ESPs, no visibility

Parent company with four retail brands across three ESPs. Each dashboard shows a fragment. Nobody sees the full picture until it's too late.

Every hour of downtime costs money

Cart abandonment emails that don't arrive. Flash sale announcements stuck in queue. Promotional campaigns hitting spam. In retail, deliverability problems have a direct revenue impact.

The Engagor Advantage

See problems before they cost you money

01

Unified cross-ESP visibility

All your ESPs, all your brands, one dashboard. See delivery rates across SendGrid, Mailgun, and SES simultaneously. Spot cross-platform patterns instantly.

Unified Infrastructure →
02

Multi-brand sending identity tracking

Track each brand as a separate sending identity. Compare performance across your portfolio. See which brand is affecting shared reputation.

Identity Management →
03

AI-powered anomaly detection

Our AI monitors 24/7 and alerts you to problems hours before they escalate. Deferral spikes, complaint increases, volume anomalies — caught early, fixed fast.

Anomaly Detection →
04

Real engagement metrics (MPP filtered)

See actual human opens, not Apple's privacy pre-fetches. Know which campaigns truly resonate. Make decisions based on real engagement, not inflated vanity metrics.

Engagement Intelligence →
In Practice

Black Friday, protected

Thursday 6:00 PM

Volume ramps up

Black Friday pre-sale emails start flowing. 3× normal volume across all brands. Engagor shows all systems green.

Thursday 8:30 PM

Early warning triggered

AI detects Gmail deferral rate climbing for one brand. Pattern recognition predicts throttling will escalate if current trajectory continues.

Thursday 8:45 PM

AI Studio investigation

"Why is OutletStore seeing Gmail deferrals?" — AI identifies a segment from last week's acquisition campaign with elevated complaint rate.

Thursday 9:00 PM

Segment suppressed

Problematic segment excluded from Friday campaigns. Deferral rate stabilizes. Gmail reputation protected.

Friday 6:00 AM

Black Friday launches clean

5× volume flows smoothly. 98.2% delivery rate across all brands. No throttling. No blocks. Revenue protected.

Protect your peak season revenue

See how Engagor gives retail teams the visibility they need when every email counts.